Booking agreement applicable from 01/01/2024
Your Smileologist has been rebranded to The Gemist Hub as of March 2023. All existing terms and agreements remain in effect under the new business name.
If you are feeling unwell, experiencing cold or flu symptoms, or have been in contact with someone who has tested positive for COVID-19, please reschedule your appointment. Solo appointments are required at our Sydney location.
A deposit is required within 48 hours of booking to secure your appointment. Deposits are non-refundable. Your deposit will be deducted from the total service cost on the day of your appointment.
A minimum of 48 hours notice is required to reschedule. Requests must be made via Instagram DM to @thegemisthub.aus. Rescheduling within 48 hours may result in deposit forfeiture at our discretion.
Cancellations will result in full forfeiture of your deposit. No-shows will result in a ban from future bookings. Repeated last-minute cancellations may result in service refusal.
If you are running late, please notify us immediately. Arrivals more than 15 minutes late will be automatically cancelled and result in deposit forfeiture.
We accept cash, card (1.9% surcharge for on-site card payments), bank transfer, Beem It, and Afterpay.
We comply with the Australian Dental Association's guidelines on patient confidentiality. All patient records are retained for a minimum of 7 years. Card payment details are securely stored via Square payment processing.
By booking an appointment with The Gemist Hub, you acknowledge and agree that no legal action will be taken against the practitioner or business for outcomes arising from the treatment, provided all professional standards of care have been met.
Adelaide & Sydney · By appointment only